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Privacy Policy

Welcome to vladkutepov.com. At vladkutepov.com, we respect your privacy and are committed to protecting the privacy and security of our users. This Privacy Policy outlines what personal information we collect from you, how we use it, and the steps we take to ensure your information is protected.

1. Information We Collect

a. Google Analytics: We use Google Analytics to understand how our website is being used in order to improve the user experience. Google Analytics collects data about visits to our site, including:
- Details about the device/browser you are using;
- Your IP address;
- Your interactions with the site.

Please refer to the Google Analytics Privacy Policy for more specifics on the data they collect and how it's used.

b. Hotjar: We use Hotjar to better understand our users’ needs and to optimize the service and experience. Hotjar collects information regarding user behaviour and device information, such as:
- Device screen size;
- Device type and browser information;
- Geographical location (country only)Preferred language used to display the webpage.

Please refer to the Hotjar Privacy Policy for more specifics on the data they collect and how it's used.

c. Form Submissions: If you choose to contact us through our website forms, the information you provide will be stored securely on the Webflow platform, which uses AWS servers.

d. User Accounts: When you create an account with us, we collect certain personal data to facilitate your user experience:
- Name: This helps us personalize your experience on our platform;
- Email: Used for logging in, password recovery, and important communication related to our service.
- Password: Your password is stored securely and is used, in combination with your email, to secure your user account.

All account data is stored securely on the Webflow platform, hosted on AWS servers, ensuring robust security measures to protect your data.

2. How We Use Your Information

We use your information to:
- Improve user experience and website functionality;
- Respond to inquiries, feedback, or other forms of communication;
- Monitor website usage to ensure its health, functionality, and security.

We use your account details:
- To facilitate login and ensure secure access to your personal space on our platform;
- For communication purposes related to your account, including password recovery, service updates, and any other essential notifications;
- To improve the platform's user experience by understanding and meeting user needs and preferences.

3. How We Protect Your Information

We take your privacy seriously and implement multiple layers of protection, including:
- Secure hosting via Webflow which uses AWS servers known for their robust security measures;
- Regularly updating our systems and implementing security best practices.

4. Liability in Case of Security Breaches

While we strive to protect your personal information, no system can be guaranteed to be 100% secure. In the event of a security breach affecting our site, please note that our hosting provider, Webflow, would be the responsible party for any data breaches related to their systems. We disclaim any liability in relation to such breaches.

5. Your Rights

Depending on where you reside, you may have rights regarding the personal information we hold about you, which may include the right to:
- Request access to the personal information we hold about you;
- Request correction of any inaccurate personal information we hold about you;
- Request deletion of your personal information;
- Object to our use of your personal information for direct marketing purposes;
- Request restriction of processing your personal information.

To exercise any of these rights, please contact us at support@vladkutepov.com.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Data Transfers

The data that we collect from you may be transferred to, and stored at, a destination outside of Australia. We ensure that such transfers comply with all applicable Australian data protection laws.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to use our site or send any personal information about yourself to us.

9. Disputes

Any disputes relating to this Privacy Policy, including its interpretation and any claims that might arise between you and us, will be governed by the laws of Australia, without regard to any conflict of laws principles.

10. Third-Party Links

Our website may contain links to third-party sites. Once redirected to another site, this Privacy Policy no longer applies, and we advise you to review the Privacy Policy of the specific site.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@vladkutepov.com.